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FAQ

HOW MUCH IS SHIPPING AND HOW LONG WILL IT TAKE TO ARRIVE?

HOW DO I USE THE COMPLETE FACE REJUVENATION BUNDLE?

HOW CAN I PLACE AN ORDER?

I DON’T KNOW IF MY ORDER WENT THROUGH!

WHERE IS MY TRACKING NUMBER?

WHAT IF I FORGET TO APPLY MY DISCOUNT CODE?

WHAT HAPPENS IF I WANT TO CANCEL MY ORDER?

WHAT IF I PUT THE INCORRECT SHIPPING ADDRESS?

WHAT PAYMENT METHODS DO YOU ACCEPT?

RETURNS AND REFUNDS

MY ORDER HAS ARRIVED DAMAGED OR I'M MISSING PART OF MY ORDER 

STILL NEED HELP?

ALL WHOLESALE ENQUIRES

ALL MEDIA & PR ENQUIRES

FedEx HAVE CONTACTED ME REGARDING AN ADDITIONAL PAYMENT DUEON MY ORDER, I THOUGHT IT WAS FREE SHIPPING?

HOW DO I PAY FOR ANY ADDITIONAL TAX & DUTY CHARGES?

WHAT HAPPENS IF I REFUSE TO PAY FOR ADDITIONAL TAX & DUTIES ON MY ORDER?

WHERE ARE YOU BASED?


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